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Provision of methodological advice matters related to the organization of tourist activity to the tourist activity subjects

Starting from September 15, 2012 receipt of the touristic operator activity license will be available at Public Service Centers. The Committee of Tourism Industry of the Ministry of Industry and New Technologies of the Republic of Kazakhstan developed a project of public service standard, which provides issuance, renewal, issuance of duplicate of the indicated license only through the Public Service Centers. As you know, Head of the Government in his annual address to the people of Kazakhstan has designated as one of the priorities of government agencies is to improve the quality of public services.

Since October 2011, the Committee of the Tourism Industry is carried issuance of a license exclusively in electronic format, via the information portal www.elicense.kz.



Tour agency activity.

According to Article 15 of the Law of the Republic of Kazakhstan "On tourist activity", to carry out travel agency activities it is necessary to make a contract of compulsory insurance of civil liability of the travel agent. Next, one needs to send a copy of the insurance policy together with the application in a free form (specify BIN / IIN, physical address, email address and telephone number) to the Committee of Tourism Industry to apply information into the State Register of persons carrying out tourism activities (the Registry approved by order of the Acting Minister of Tourism and Sports of the Republic of Kazakhstan dated October 23, 2008 N 01-08 / 180. Registered in the Ministry of Justice of the Republic of Kazakhstan October 30, 2008 № 5350).



Travel operator activity.

According to the Standard of public services in the sphere of tourism, approved by Resolution of the Government of the Republic of Kazakhstan dated March 5, 2014 № 192, public service licensing of tour operator activity is carried out exclusively through the Public Service Centers. That is, the documents required for obtaining a license for tour operator activities should be addressed to the Committee of the Tourism Industry through the Public Service Centers or “E-licensing” Informational portal” www.egov.kz.

In accordance with the Decision of the Government of the Republic of Kazakhstan № 1670 dated December 25, 2012 "On some issues of licensing of tour operator activity" in order to obtain a license for tour operator activity, the following documents are necessary:

1) Standard application form;

2) Receipt of state fees payment (10 MCI, PNC 911 BCF 105 402);

3) Copy of state registration certificate of the legal entity or a copy of the certificate of registration of a physical person;

4) Data form containing information on a developed tourist product, a worker with the tourism education, on the premises for the office;

5) A copy of the insurance policy.

The above documents shall be sent to the Committee of Tourism Industry through the Public Service Centers or by a method of scanning through the e-Government portal www.egov.kz.

Application processing time: 15 days.

In accordance with paragraph 1 of Article 48 of the Law of the Republic of Kazakhstan "On Licensing" license and (or) supplement to the license determines in the case of exclusion of a particular type of activity and (or) sub-activity from the list of licensed.

Also in accordance with paragraph 2 of Article 48 of the Law of the Republic of Kazakhstan "On Licensing" while termination of the license and (or) application to the licensee (a travel agent) shall return the license and (or) supplement to the license to the licensor within ten working days.

For the purpose of market self-regulation board of KTA, general meeting on 30 January 2012 decided to create a single registry for voluntary travel agents of the Republic of Kazakhstan . Participation in register is voluntary: every business entity, identify themselves to the shere of travel agency services provision, with the purpose to have the right to self-identification has a right to be registered and obtain a registration number and a certificate of registration.

In accordance with the Law of the Republic of Kazakhstan dated July 15, 2011 № 461-IV «On application of amendments and additions to some legislative acts of the Republic of Kazakhstan on improvement of the permit system," state licensing of tourist agency activity is canceled since January 30, 2012, that is, tourist agency activity will be carried out without obtaining any license, only the presence of state license is required for tourist operator activity.

However, the travel agent have to forward an application on entering of information into the state register of persons carrying out tourist activities to the Committee of Tourism Industry of the Ministry of Industry and New Technologies of the Republic of Kazakhstan  within five working days after the conclusion (renewal) of compulsory insurance agreement of civil liability of the travel agent.

Travel Agent promotes and sells tourists only tourist product formed by a tour operator established in accordance with the legislation of the Republic of Kazakhstan.

Promotion and realization of a tourism product travel agent is made on the basis of an agency agreement for the implementation of the tourism product, made with the tour operator in written form.

Agency agreement for the implementation of tourism product between the tour operator and travel agent must contain information about the tour operator, who has formed a tourism product, on contracts of compulsory insurance of civil liability of a tour operator and travel agent, tourist route description, accurate information about the tourism product.

Published on: 29.09.2015 - 17:59:43
Updated on: 18.05.2016 - 11:40:21
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Akimat of the South Kazakhstan Region